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Xfinity to go

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Xfinity to go

Xfinity will not take my username and password on my iPad. Did take info for my husband's laptop. 

Official Employee

Re: Xfinity to go


Darien2921 wrote:

Xfinity will not take my username and password on my iPad. Did take info for my husband's laptop. 


Sorry you're having trouble.  Have you, by chance, changed your default browser?  The iOS login uses a technology based on Safari View Controller (which doesn't play well with alternate browsers). 

 

If that's not the case, are you using the same username and password as your husband or one for yourself?

 

-ComcastDan




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