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Xfinity streaming app won't release downloaded show

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Xfinity streaming app won't release downloaded show

I downloaded a show and "returned" it, but it still shows as downloaded. The show no longer has an option to watch or return on the app, and I can't delete it from my DVR. Help!

Service Expert

Re: Xfinity streaming app won't release downloaded show


X4004 wrote:

I downloaded a show and "returned" it, but it still shows as downloaded. The show no longer has an option to watch or return on the app, and I can't delete it from my DVR. Help!


log out of the stream app and log back in. Should reset anything related to downloads. 




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