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Xfinity stream app keeps buffering issue

New Poster

Xfinity stream app keeps buffering issue

Xfinity stream app keeps buffering on recorded shows...my Netflix app is working fine - connection is fine. I tried deleting and adding the app again - still no change.  It had been working just fine.

Service Expert

Re: Xfinity stream app keeps buffering issue


Pete2887 wrote:

Xfinity stream app keeps buffering on recorded shows...my Netflix app is working fine - connection is fine. I tried deleting and adding the app again - still no change.  It had been working just fine.


on what device are you using the Streaming TV app?




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New Poster

Re: Xfinity stream app keeps buffering issue

I am having the same problem on HTC 10. Plays fine for a while and then buffers or at least appears to be buffering for a while then plays a little more... over and over

New Poster

Re: Xfinity stream app keeps buffering issue

Ipad

New Poster

Re: Xfinity stream app keeps buffering issue

That is exactly my issue!

Service Expert

Re: Xfinity stream app keeps buffering issue


Pete2887 wrote:

Ipad


did you try streaming same content off your own wifi and using a cell phone tether to see if it is your router or noise on your wifi or low signal?




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New Poster

Re: Xfinity stream app keeps buffering issue

All other streaming apps are working without interruption.  It does the same thing on my iPhone.

New Poster

Re: Xfinity stream app keeps buffering issue

I have the same issue.  I think it started when I downloaded some shows to watch on the plane.  Ever since then the buffering has been a problem.  To get around this I download my show I want to watch and it works fine.  I return the show when done watching.  I will keep doing it this way until they fix the app.