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Xfinity stream app iPhone X

New Poster

Xfinity stream app iPhone X

The playback on purchased or streaming movies on demand does not allow for full screen. Unfortunate given good picture quality but a lot of wasted screen space.
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Service Expert

Re: Xfinity stream app iPhone X


CFM3 wrote:
The playback on purchased or streaming movies on demand does not allow for full screen. Unfortunate given good picture quality but a lot of wasted screen space.

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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New Poster

Re: Xfinity stream app iPhone X

Same issue for me on iPhone X, but only for letterbox sized movies. Same sized movies on Amazon Prime streaming app completely fill screen and look great.
Official Employee

Re: Xfinity stream app iPhone X

@CFM3, and  @Gregf11

 

I and look further into this issue. I'd like to check a few things on the backend to see if we can get this resolved. In order assist you, please send me a private message verifying your first and last name, the phone number, street address, and the account number associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me. 


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