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Xfinity cloud storage percentage mismatch with dvr

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Xfinity cloud storage percentage mismatch with dvr

Hopefully Comcast Chad can help with this. Anyway, I've had xfinity TV app with cloud storage for over a year and never had any issues. About a month ago, suddenly my cloud storage space became significantly less than my home dvr. I thought it was supposed to be the other way around. Anyway, I had about 15 less dvr recordings on my xfinity TV app, yet the storage was 100% full, while my home dvr was only about 72% full, but had significantly more recordings on it. I posited a question about this before, but can't find it anymore. Please help
Problem Solver

Re: Xfinity cloud storage percentage mismatch with dvr


Vettehouse241 wrote:
Hopefully Comcast Chad can help with this. Anyway, I've had xfinity TV app with cloud storage for over a year and never had any issues. About a month ago, suddenly my cloud storage space became significantly less than my home dvr. I thought it was supposed to be the other way around. Anyway, I had about 15 less dvr recordings on my xfinity TV app, yet the storage was 100% full, while my home dvr was only about 72% full, but had significantly more recordings on it. I posited a question about this before, but can't find it anymore. Please help

You previous post was in the X1 forum.

 

http://forums.xfinity.com/t5/X1/DVR-Online-percentage-mismatch/m-p/2802117#M113704

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