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Xfinity Stream TV App

Posted by
Regular Contributor

Message 51 of 56
149 Views

Is this app having problems today? Last night my whole Xfinity system (TV, Internet,Phone) went down for a couple of hours. I assume it was a wind storm in the area. This morning the TV's and phones and Internet are all working fine. But when I try to watch TV on my tablet or cell phone I get an error message. I am able to get online and view other apps with no problem but the Xfinity Stream TV won't work. It says playback can't be done now when I am not trying to watch a playback but live TV. And yes all the devices are listed in my approved filtering list and can get to other areas via wifi. So is the app the problem or something in my system? recommendations?

Posted by
Official Employee

Message 52 of 56
145 Views

Hello

 

We just had an outage that lasted about 20-30 minutes, but everything should be back to normal now. If you're still having trouble, please start a new thread for your specific issue. Thanks!

 

LHC




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Posted by
Regular Contributor

Message 53 of 56
138 Views
Posted by
Official Employee

Message 54 of 56
64 Views
Posted by
Regular Contributor

Message 55 of 56
47 Views

Why doesn’t "all channels" get me all channels?  I just get the same listing as my favorites.

Posted by
Regular Contributor

Message 56 of 56
34 Views

I've been having a strange problem as well. Although 366 FLIX is marked as a favorite it doesn't show up on my favorites list and when in my favorites I can';t get to any channel over 1000