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Xfinity Stream TV App

Regular Contributor

Re: Xfinity Stream TV & missing DVR cloud recorded shows

Is this app having problems today? Last night my whole Xfinity system (TV, Internet,Phone) went down for a couple of hours. I assume it was a wind storm in the area. This morning the TV's and phones and Internet are all working fine. But when I try to watch TV on my tablet or cell phone I get an error message. I am able to get online and view other apps with no problem but the Xfinity Stream TV won't work. It says playback can't be done now when I am not trying to watch a playback but live TV. And yes all the devices are listed in my approved filtering list and can get to other areas via wifi. So is the app the problem or something in my system? recommendations?

Official Employee

Re: Xfinity Stream TV & missing DVR cloud recorded shows

Hello

 

We just had an outage that lasted about 20-30 minutes, but everything should be back to normal now. If you're still having trouble, please start a new thread for your specific issue. Thanks!

 

LHC




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Regular Contributor

Re: Xfinity Stream TV & missing DVR cloud recorded shows

Yes working now. Thanks

Official Employee
Moved:

Re: Xfinity Stream TV App

Regular Contributor

Re: Xfinity Stream TV App

Why doesn’t "all channels" get me all channels?  I just get the same listing as my favorites.

Regular Contributor

Re: Xfinity Stream TV App

I've been having a strange problem as well. Although 366 FLIX is marked as a favorite it doesn't show up on my favorites list and when in my favorites I can';t get to any channel over 1000

Official Employee

Re: Xfinity Stream TV App

Hi lawnguru,

 

After selecting all channels, can you click the settings bar in the top right corner and let me know if you have any filter selected? 




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Service Expert
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Re: Xfinity Stream TV

Service Expert
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Re: The Xfinity Stream TV App is HORRIBLE