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Xfinity App Services for Windows 10 on PC, tablet, mobile, and Xbox One (UWP)

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Xfinity App Services for Windows 10 on PC, tablet, mobile, and Xbox One (UWP)

I'm just checking in to find out whether Comcast cares about supporting the Windows ecosystem through Windows 10. Your customers have been asking for a Windows app for years. It is simple. Your customers want support and Comcast can do so by developing a single app that will work across all of these device types. Every time that I see an Xfinity commercial that tells me that it works on all your devices, I grit my teeth knowing that this is a lie. The commercial actually makes me want to cancel the service. I'm getting to the point where I think I could live with a satellite provider if I have to.

 

You may suggest that we use the pay TV provider apps on Xbox One for streaming purposes. Well, that would only work for some of them. Starz support has been pulled for whatever reason. I cannot authenticate. You may say that you can just use the website! Yeah, that isn't going to work for offline playback is it? There seem to be alot of really nice services that are tied into apps that I cannot use. What about system and account control access through those apps? Home security? Forget about it. Basically, I'm tired of being treated like a second class citizen. I am a long term customer but if this continues, I cannot say how much longer that will be the case.

 

A simple yes or no would be great. Don't tell me that it is under evaluation. Don't tell me that I can use the website. Stop making excuses.

 

Accepted Solution

Re: Xfinity App Services for Windows 10 on PC, tablet, mobile, and Xbox One (UWP)


InlineV wrote:

I'm just checking in to find out whether Comcast cares about supporting the Windows ecosystem through Windows 10. Your customers have been asking for a Windows app for years. It is simple. Your customers want support and Comcast can do so by developing a single app that will work across all of these device types. Every time that I see an Xfinity commercial that tells me that it works on all your devices, I grit my teeth knowing that this is a lie. The commercial actually makes me want to cancel the service. I'm getting to the point where I think I could live with a satellite provider if I have to.

 

You may suggest that we use the pay TV provider apps on Xbox One for streaming purposes. Well, that would only work for some of them. Starz support has been pulled for whatever reason. I cannot authenticate. You may say that you can just use the website! Yeah, that isn't going to work for offline playback is it? There seem to be alot of really nice services that are tied into apps that I cannot use. What about system and account control access through those apps? Home security? Forget about it. Basically, I'm tired of being treated like a second class citizen. I am a long term customer but if this continues, I cannot say how much longer that will be the case.

 

A simple yes or no would be great. Don't tell me that it is under evaluation. Don't tell me that I can use the website. Stop making excuses.

 


Thank you for your feedback. I can confirm that there are no current plans to develop a native XFINITY TV application for Windows 10 devices.  As a Widows 10 user myself, I can appreciate the desire to have download capabilities on this platform. I'll share your feedback with the product team. 

 

-ComcastDan

View answer in context
Official Employee

Re: Xfinity App Services for Windows 10 on PC, tablet, mobile, and Xbox One (UWP)


InlineV wrote:

I'm just checking in to find out whether Comcast cares about supporting the Windows ecosystem through Windows 10. Your customers have been asking for a Windows app for years. It is simple. Your customers want support and Comcast can do so by developing a single app that will work across all of these device types. Every time that I see an Xfinity commercial that tells me that it works on all your devices, I grit my teeth knowing that this is a lie. The commercial actually makes me want to cancel the service. I'm getting to the point where I think I could live with a satellite provider if I have to.

 

You may suggest that we use the pay TV provider apps on Xbox One for streaming purposes. Well, that would only work for some of them. Starz support has been pulled for whatever reason. I cannot authenticate. You may say that you can just use the website! Yeah, that isn't going to work for offline playback is it? There seem to be alot of really nice services that are tied into apps that I cannot use. What about system and account control access through those apps? Home security? Forget about it. Basically, I'm tired of being treated like a second class citizen. I am a long term customer but if this continues, I cannot say how much longer that will be the case.

 

A simple yes or no would be great. Don't tell me that it is under evaluation. Don't tell me that I can use the website. Stop making excuses.

 


Thank you for your feedback. I can confirm that there are no current plans to develop a native XFINITY TV application for Windows 10 devices.  As a Widows 10 user myself, I can appreciate the desire to have download capabilities on this platform. I'll share your feedback with the product team. 

 

-ComcastDan


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Frequent Visitor

Re: Xfinity App Services for Windows 10 on PC, tablet, mobile, and Xbox One (UWP)

Thank you for your clear and succinct response. This is very helpful.

Service Expert

Re: Xfinity App Services for Windows 10 on PC, tablet, mobile, and Xbox One (UWP)

 

Solved Topic now Closed.




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