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WatchESPN Roku App

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WatchESPN Roku App

Hello,

 

When I try to activate my WatchESPN app on my Roku using my Comcast credentials, I'm told that ESPN is not included in my current subscription.  However, I have ESPN so I don't believe that is correct.  Any help or suggestions on this?

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Service Expert

Re: WatchESPN Roku App


kmcclin wrote:

Hello,

 

When I try to activate my WatchESPN app on my Roku using my Comcast credentials, I'm told that ESPN is not included in my current subscription.  However, I have ESPN so I don't believe that is correct.  Any help or suggestions on this?


call 800-Comcast and select billing. ask them to do a deep background refresh (takes up to an hour to complete). did that fix it? oh you may need to logout of the app and then back in.




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Official Employee

Re: WatchESPN Roku App

 

Hello kmcclin, you can call in and have the billing department refresh your entitlements or I can assist you with this task here. If you need further assistance please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me".





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