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Unable to access TV using my devices in-home even though I'm in my home on my wifi

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Unable to access TV using my devices in-home even though I'm in my home on my wifi

Suddenly, xfinity doesn't recognize my devices to watch TV Live or Demand...I keep getting messages that they are "in-home" programming.  

 

I'm in my home, same laptop, nothing changed.  Except I no longer have access.  What's the fix?

Official Employee

Re: Unable to access TV using my devices in-home even though I'm in my home on my wifi


kym1 wrote:

Suddenly, xfinity doesn't recognize my devices to watch TV Live or Demand...I keep getting messages that they are "in-home" programming.  

 

I'm in my home, same laptop, nothing changed.  Except I no longer have access.  What's the fix?


Please see my post in the website forum: 

http://forums.xfinity.com/t5/Xfinity-TV-Website/HOME-WiFi-Error/m-p/2827637#U2827637




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