Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,926

members

1,402

online

36,671

topics

Top

Tv app on iPad stopped working

Contributor

Tv app on iPad stopped working

After the latest update on the iPad app the TV app will not downloaf any of my shows from my dvr. It say "could not create download". It also appears that background downloading is dead also. I am unable to use the app at all when I travel. Just in time for the new TV season to start.
Service Expert

Re: Tv app on iPad stopped working


melias31 wrote:
After the latest update on the iPad app the TV app will not downloaf any of my shows from my dvr. It say "could not create download". It also appears that background downloading is dead also. I am unable to use the app at all when I travel. Just in time for the new TV season to start.

I just downloaded on iPad and iPad mini 2 without a problem. However after install of news app it wouild not show anything but recordings. I went to 'gear' settings and logged out, uninstalled the app and reinstalled it and logged back on and that fixed it for me.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 465 views
  • 0 kudos
  • 2 in conversation