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Trying to stream to my device away from hone gives an error 90% of the time

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Trying to stream to my device away from hone gives an error 90% of the time

When trying to steam to my device away from home I frewuently get this error: 

 

This Video Cannot Be Played

 

We've run into a problem while streaming ______________ (Error 102100.5)

Diagnostics
 
 
This happens even with videos that have been recorded!  How do I fix this?  Trying to "chat with an agent" doesn't do anything and just redirects and I don't want to call and sit on hold.  Whats the deal here? This is lousy... 
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