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TV app subscription error 12012

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TV app subscription error 12012

I can view channels fine on the TV go app fine; but viewing the same channel on the TV app it comes up with subscription required:: 12012:: your subscription does not include this channel. Please choose another channel. Once it shows this it may or may not load that channel. Also other channels show this error for a quick sec then loads the show. Refreshing the channel may or may not work. To load a channel like spike I had to view it on the TV go app then go back to the TV app and it worked after giving the error for a sec. Loading the live TV on the web works when all the channel bedsides the TV go HD show. No error message at all when viewing this way.

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