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TV Go app for Windows

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Posted by
Regular Visitor

Member Since: ‎01-13-2014
Posts: 5
Message 1 of 27 (52,224 Views)

TV Go app for Windows

Can someone from Comcast please answer my question? I would like to know if/when Xfinity will offer the TV Go app for the Windows platform.  I have a Windows-based tablet and would really like to have this functionality on my tablet.

26 REPLIES
Posted by
Problem Solver

Member Since: ‎10-13-2013
Posts: 357
Message 2 of 27 (52,218 Views)

Re: TV Go app for Windows

Sorry, but what do you mean by "Windows Tablet"?  If you are using a Windows machine, have you tried just using the web site:  http://xfinitytv.comcast.net/

 

Just a suggestion, but when you ask questions like this, be sure to clearly and completly describe your environment.  You will get better answers more quickly that way.

Posted by
Regular Visitor

Member Since: ‎01-13-2014
Posts: 5
Message 3 of 27 (52,216 Views)

Re: TV Go app for Windows

Thanks for your response.  I have a hybrid Windows laptop...it functions as both a regular notebook computer as well as a tablet (Dell XPS 12 Ultrabook).  I'm running Windows 8.1 on it.  So I took your advice and went to the website to watch live TV.  It seems that the only networks I can get the live video to work are the ESPN and Disney networks, again using Windows 8.1.  I also have a desktop that runs Windows 7 and all the networks seem to work fine on Window 7.  Can you tell me if full Windows 8 support for live TV will happen soon?

Posted by
Problem Solver

Member Since: ‎10-13-2013
Posts: 357
Message 4 of 27 (52,208 Views)

Re: TV Go app for Windows


xrice wrote:

Thanks for your response.  I have a hybrid Windows laptop...it functions as both a regular notebook computer as well as a tablet (Dell XPS 12 Ultrabook).  I'm running Windows 8.1 on it.  So I took your advice and went to the website to watch live TV.  It seems that the only networks I can get the live video to work are the ESPN and Disney networks, again using Windows 8.1.  I also have a desktop that runs Windows 7 and all the networks seem to work fine on Window 7.  Can you tell me if full Windows 8 support for live TV will happen soon?


I don't have Windows 8 myself, but I've seen several comments from other users who are having problems with it.  I can suggest you try installng a different browser.  I personally use Chrome and have never had any serious problems using the web site.  It doesn't harm anythiing haing more than one browser installed on your PC (I have four different installed myself).

 

I'll be "upgrading" to Windows 8 myself in a few weeks, so I'll be eager to know if Chrome works for you. Good luck!

Posted by
Regular Visitor

Member Since: ‎01-13-2014
Posts: 5
Message 5 of 27 (60,483 Views)

Re: TV Go app for Windows

Yay!  Chrome works!  Thanks for your help!

Posted by
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Member Since: ‎12-09-2013
Posts: 1
Message 6 of 27 (52,145 Views)

Re: TV Go app for Windows

You cannot legally install Chrome on Windows RT (Surface). So that solution doens't work.

Posted by
Regular Visitor

Member Since: ‎01-13-2014
Posts: 5
Message 7 of 27 (52,143 Views)

Re: TV Go app for Windows

It works for me since I don't have a Surface!

Posted by
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Member Since: ‎09-07-2014
Posts: 1
Message 8 of 27 (49,371 Views)

Re: TV Go app for Windows

Juan Carlos Calderon

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Member Since: ‎05-31-2015
Posts: 1
Message 9 of 27 (43,911 Views)

Re: TV Go app for Windows

If using Windows 8 you simply use the link and create an app.

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Member Since: ‎07-10-2015
Posts: 3
Message 10 of 27 (42,790 Views)

Re: TV Go app for Windows

Pleas ,provide the link.

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Member Since: ‎07-10-2015
Posts: 1
Message 11 of 27 (42,775 Views)

Re: TV Go app for Windows

i did try sign in ,, i had a samsumg tablet wonder why wont sign on but i had IPhone plus 6 is fine ,,
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Member Since: ‎11-01-2015
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Message 12 of 27 (38,512 Views)

Re: TV Go app for Windows

Obviously if simply loading the app from the Comcast site or google Play worked, none of us would be asking!

Posted by
Service Expert

Member Since: ‎08-02-2013
Posts: 12,563
Message 13 of 27 (34,951 Views)
Posted by
Edited on
‎02-13-2016 04:23 PM

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Member Since: ‎02-13-2016
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Message 14 of 27 (32,565 Views)

Re: TV Go app for Windows

[ Edited ]

I use Windows Tablet, I also need a Windows Tablet App like WatchESPN, NetFlix etc.

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Member Since: ‎08-16-2016
Posts: 1
Message 15 of 27 (23,726 Views)

Re: TV Go app for Windows

The problem with browsers is browsers use too much data, running a bunch of extra parameters for web pages and uploads and such. The extra noise becomes a distraction from the tv experience. One of the reasons for the "app" instead of the "browser" is to be able to slim down the amount of data that is required and to run the application more smoothly without the unnecessary extras. Chrome especially uses way too much data on the backend. The Windows 10 app environment allows for apps to be designed from html, just like the Comcast web page. How much effort would it require, Comcast, to add a Windows 10 App filepath and extension to the html Guide and Player you already have on the web? The Comcast viewing experience on Windows could be much faster and much less noisy.

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Member Since: ‎05-29-2008
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Message 16 of 27 (19,398 Views)

Re: TV Go app for Windows

Im a xfinity customer i have used tv on my pc but now it will not finish connecting how do I correct this?

 

Posted by
Service Expert

Member Since: ‎10-22-2012
Posts: 7,040
Message 17 of 27 (19,384 Views)

Re: TV Go app for Windows


onecatinahat wrote:

Im a xfinity customer i have used tv on my pc but now it will not finish connecting how do I correct this?

 


do you have a legacy or X1 DVR?




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Posted by
Service Expert

Member Since: ‎08-02-2013
Posts: 12,563
Message 18 of 27 (19,341 Views)

Re: TV Go app for Windows


onecatinahat wrote:

Im a xfinity customer i have used tv on my pc but now it will not finish connecting how do I correct this?

 


Are you using this link?  https://tv.xfinity.com/




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Posted by
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Member Since: ‎07-30-2013
Posts: 4
Message 19 of 27 (15,034 Views)

Re: TV Go app for Windows

This is not true.  I am trying to watch the same channels that I watch at home on the road.  We have been lied to.  I am trying to watch an NBA game but I am being told that I can only watch if I am connected to my hom network.  What a  crock. 

Posted by
Service Expert

Member Since: ‎10-22-2012
Posts: 7,040
Message 20 of 27 (14,984 Views)

Re: TV Go app for Windows


samwhines wrote:

This is not true.  I am trying to watch the same channels that I watch at home on the road.  We have been lied to.  I am trying to watch an NBA game but I am being told that I can only watch if I am connected to my hom network.  What a  crock. 


the owners/providers of the content set the terms and conditions, not comcast. record it and play it later perhaps?




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Posted by
Official Employee

Member Since: ‎10-10-2016
Posts: 680
Message 21 of 27 (14,933 Views)

Re: TV Go app for Windows


samwhines wrote:

This is not true.  I am trying to watch the same channels that I watch at home on the road.  We have been lied to.  I am trying to watch an NBA game but I am being told that I can only watch if I am connected to my hom network.  What a  crock. 


In-home you have access to stream your full channel lineup while connected to your in-home XFINITY network. Out of home, the apps and portal have 180+ "TV Go" channels which you can find by filtering at the top of Live TV for "Available out of home".  Some sporting events are, unfortunately, blacked out at the discretion of the programmer. 




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Member Since: ‎01-18-2017
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Message 22 of 27 (7,930 Views)

Re: TV Go app for Windows

Has Comcast solved being able to get the TV app to work on a Surface Pro?

Posted by
Service Expert

Member Since: ‎10-22-2012
Posts: 7,040
Message 23 of 27 (7,891 Views)

Re: TV Go app for Windows


SteveTBarlow wrote:

Has Comcast solved being able to get the TV app to work on a Surface Pro?


have you pointed your browser to https://tv.xfinity.com/  ? It isn't an app, can't download.




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Posted by
Service Expert

Member Since: ‎08-02-2013
Posts: 12,563
Message 24 of 27 (5,934 Views)

Re: TV Go app for Windows

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Member Since: ‎03-11-2017
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Message 25 of 27 (1,630 Views)

Re: TV Go app for Windows

I tried watching anything on my tablet and laptop on firefox and explorer and it says flashplayer needs the newest version which i had but i hit the install anyways still didnt work. what is the issue with web page my phone works good.

 

Posted by
Service Expert

Member Since: ‎10-22-2012
Posts: 7,040
Message 26 of 27 (1,541 Views)

Re: TV Go app for Windows


The1Guy wrote:

I tried watching anything on my tablet and laptop on firefox and explorer and it says flashplayer needs the newest version which i had but i hit the install anyways still didnt work. what is the issue with web page my phone works good.


windows 10 IE includes flash and it is integrated. I can use any browser and get on the stream site. Did you try Chrome?




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Posted by
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Message 27 of 27 (1,024 Views)