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Subscription Required 3329

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Subscription Required 3329

If you are getting the error code "Subscription Required 3329: Your subscription does not include this channel. Please choose another channel." you may be having the same issue we had. After speaking to several customer service reps we finally spoke with someone who knew what she was doing. Here is what she had us do.

Go online to www.comcast.net and log into your account. Click on the menu tab, then click on TV. Once there she had us click on the channels that were showing the error code within the app. Uninstall then reinstall Xfinity Stream TV app. After doing that the xfinity stream tv app was back to normal and no longer showing error codes.
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