Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,064

members

1,390

online

29,285

topics

Top

Streaming apps

New Poster

Streaming apps

Mutiple streaming apps are saying the channels I want to watch are not included in my package. They definitely are. Right now I'm trying to watch the ESPN app like I have many times before but now it won't let me. Any ideas?
Bronze Problem Solver

Re: Streaming apps


Prindi2409 wrote:
Mutiple streaming apps are saying the channels I want to watch are not included in my package. They definitely are. Right now I'm trying to watch the ESPN app like I have many times before but now it won't let me. Any ideas?

 Call support and ask them to refresh your account. It takes a while, but usually fixes the problem.

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 107 views
  • 0 kudos
  • 2 in conversation