Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,505

members

57

online now

1,953,384

discussions

Top

Stream just has dots show doesn't load

New Poster

Stream just has dots show doesn't load

So the can't get xfinity to stream. I have reset modem and speed 3.5M. When I go to run a recorded show, three dots show up and flash. Recording never loads? Pls help!
New Poster

Re: Stream just has dots show doesn't load

Oh I forgot mention Netflix is streaming fine...
Bronze Problem Solver

Re: Stream just has dots show doesn't load


Gmelenyzer wrote:
So the can't get xfinity to stream. I have reset modem and speed 3.5M. When I go to run a recorded show, three dots show up and flash. Recording never loads? Pls help!

Try following:

 

If using app: uninstall then reinstall streaming app

 

If using website: clear cache and cookies

Discussion stats
  • 2 replies
  • 454 views
  • 0 kudos
  • 2 in conversation