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Stream app now limits downloaded poms to 30 days

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Stream app now limits downloaded poms to 30 days

If I downloaded a program from my dvr or x1 under the old TV app, there wasn't a limit of 30 days.  Sometimes I travel out of US for more than30 days and want to load up for the return flight.  Why did xfiniys put this limit on the programs I record and want to download for off line watching?  This is a bad feature.

Official Employee

Re: Stream app now limits downloaded poms to 30 days


sfcharlie wrote:

If I downloaded a program from my dvr or x1 under the old TV app, there wasn't a limit of 30 days.  Sometimes I travel out of US for more than30 days and want to load up for the return flight.  Why did xfiniys put this limit on the programs I record and want to download for off line watching?  This is a bad feature.


Sorry for the frustration. There's always been a 30 day limit on Cloud DVR downloads. The only recent change is that we now show when the license will expire (to avoid suprises). We are investigating ways to auto-renew licenses so they extend as long as you access the app before expiration.

 

-ComcastDan




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