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Stream TV device conditions error

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Stream TV device conditions error

I just bought a Note 8 and tried to download the Xfinity Stream TV app and it won't work. It keeps giving me a message saying "We're sorry. This video stream is not playable uinder the current device conditions. Please disconnect any external devices (including HDMI, screen mirroring, or casting devices) and try again."

 

I don't have anything connected to the phone and I don't have any sort of app installed that does casting or screen mirroring. Not really sure what else to do. I'm running stock Android 7.1.1 and the app is up-to-date.

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