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Remove Old Devices

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Remove Old Devices

How do I remove old devices from Xfinity.  I deleted the app from the old device, but when I tried to add a new device it said I was over three devices.

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Re: Remove Old Devices


jdeezer14 wrote:

How do I remove old devices from Xfinity.  I deleted the app from the old device, but when I tried to add a new device it said I was over three devices.


The number streaming that Xfinity 'sees' at the moment is available on the Xfinity TV app under the "gear" settings. You can call 877-896-8678 x1 support and ask them to deprovision all the portable devices on your account and then let them log back in. You might want to change your password first if you think others are using your account.




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New Poster

Re: Remove Old Devices

Thank you for the response.  I will contact Xfinity.

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