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Recording errors

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Recording errors

Why does the app have half or a quarter of some recordings but on the DVR at home have the full recordings
Service Expert

Re: Recording errors


PatB60 wrote:
Why does the app have half or a quarter of some recordings but on the DVR at home have the full recordings

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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Official Employee

Re: Recording errors

Hi, PatB60 - Could you please provide examples of recordings that are missing in the app? 




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