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Recording Access on roku

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Recording Access on roku

I am unable to access my recordings through the Xfinity app on my Roku.   I am receiving an erro code of dmr-1.   Can someone help me with a fix to this?   Is anyone else getting this error? 

Service Expert

Re: Recording Access on roku


spartykoz wrote:

I am unable to access my recordings through the Xfinity app on my Roku.   I am receiving an erro code of dmr-1.   Can someone help me with a fix to this?   Is anyone else getting this error? 


the DRM message means the device was involved with a failed HDCP handshake. plug the Roku directly to the TV and try again.




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