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Re: Xfinity Service keeps freezing, this is terrible

Frequent Visitor

Re: Xfinity Service keeps freezing, this is terrible

im freezing as well.  and its ONLY the tv app.   everything else is just fine.

Service Expert

Re: Xfinity Service keeps freezing, this is terrible


fefnir3284 wrote:

im freezing as well.  and its ONLY the tv app.   everything else is just fine.


is the freezing occuring when using a smart device or a roku device?




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Official Employee

Re: Xfinity Service keeps freezing, this is terrible

Hello, and thank you for reaching out to us. I would be happy to assist you from here.Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.




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