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ROKU2 not allowing download of beta app

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ROKU2 not allowing download of beta app

Hi,
Using Roku2
Updated to current 8.0.0 software.
Verified connecting to In home WiFi connection.
Service Expert

Re: ROKU2 not allowing download of beta app


REBECCAH76 wrote:
Hi,
Using Roku2
Updated to current 8.0.0 software.
Verified connecting to In home WiFi connection.

what is the model number of the Roku?




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Re: ROKU2 not allowing download of beta app


REBECCAH76 wrote:
Hi,
Using Roku2
Updated to current 8.0.0 software.
Verified connecting to In home WiFi connection.

Of the roku 2 models, only the model 4210 will be able to download and use the app.

 

"What Roku devices can I use the app with?
Initially, the XFINITY Stream Beta app will only be available for use on the following Roku players: Ultra (4640), Premiere (4630), Premiere (4620), Express + (3710 and 3910), Express (3700, 3900), Roku TV (5XXX, 6XXX: Models within the 5000 and 6000 range), Streaming Stick + (3810), Streaming Stick (3600 and 3800), Roku 4 (4400), Roku 3 (4200, 4230), Roku 2 (4210). The XFINITY TV Beta channel will only appear in the channel store for eligible devices. Devices must be on minimum firmware version 7.5.

 

Source: https://www.xfinity.com/support/articles/xfinity-tv-app-on-roku-faqs

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