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Playback issue 8001 stream tv HELP

New Poster

Playback issue 8001 stream tv HELP

I use the Stream TV app all the time downloading and watching TV shows on the go. The other night it started giving me playback issue 8001 were sorry something unexpected just happened please try again . Once this happens none of the shows that are recorded can be watched from my mobile device or downloaded and that's the end of the line there is no going back I can only be watch directly from the TV which is upsetting because I travel so I can't watch any shows on the go and I'm paying for cable for no reason please fix this ASAP please respond what is going on ???!!
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Problem Solver

Re: Playback issue 8001 stream tv HELP

Hello

 

I posted in an answer in a different thread earlier today that may be useful to you: http://forums.xfinity.com/t5/Stream-TV-App/Problem-with-Watching-Recorded-Content-on-iPad-Pro-since-...

 

If, as your handle implies, you are in Boston, the problem described in the second bullet in that post is actually still going on. Teams are working on fixing the root cause of the issue; in the meantime, the workaround described in the first bullet may help. I'm sorry this is happening. :-(

 

LHC




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New Poster

Re: Playback issue 8001 stream tv HELP

Thank you very much it looks like the episodes that just recorded tonight I'm able to watch and download, but the episodes that were recordeded the past two days are still showing that error . hopefully at least since the new recordings from tonight are starting to be able to be viewed and downloaded that they fixed the problem and from now on I won't experience that issue anymore. I appreciate your time and response
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