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Playback Error :: 106000

SOLVED
Posted by
Frequent Visitor

Message 1 of 21
1,370 Views
We're sorry, but we're unable to locate this video stream. Please try another channel or program.
Error 5

What is this? The channel is available live, but am getting this when I try to watch recordings. Tried on 2 separate devices & got the same thing.
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Accepted Solutions
Posted by
Frequent Visitor

Message 12 of 21
990 Views
Solution
Your answer is not correct!!

It's channel 835 LIFED Lifetime. It's the channel that Project Runway is on. So not Lifetime movies.

I have been messaging ComcastLoriHC for weeks & nothing has still been done about this.
20 REPLIES
Posted by
Official Employee

Message 2 of 21
1,330 Views

Unfortunately 5 means FILE_NOT_FOUND. It looks like the two most recent recordings you got this error on were deleted by the scheduler, but I'm trying to understand why they'd still be visible to you in the app. Do you mind if I open a ticket on your behalf to investigate? 

 

LHC




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Posted by
Frequent Visitor

Message 3 of 21
1,327 Views
Please do open a ticket!! This was on more than one video. The ones I've found so far this happened to were Lifetime programs. When I found I was able to schedule recordings at later time and it happened again.

What do you mean by "deleted by the scheduler"?
Posted by
Regular Visitor
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Message 4 of 21
1,320 Views
I am having the same problem today. The downloads that I have on my phone are not playing back. I can still watch live TV on my phone but none of the downloads work or now it won't let me record.
Posted by
Frequent Visitor

Message 5 of 21
1,311 Views
Just now checked and the recordings are available from the DVR straight to the TV. So, it seems, the problem is with the app???
Posted by
Frequent Visitor

Message 6 of 21
1,180 Views
Everything being recorded on Lifetime channel is getting these messages.
Playback Error :: 106000
We're sorry, but we're unable to locate this video stream. Please try another channel or program.
Error 5
Why has this not been corrected since I 1st reported it? This is very frustrating as I record several shows on Lifetime.
Posted by
Official Employee

Message 7 of 21
1,158 Views
Hi again

Wasn’t ignoring you—just following up behind the scenes. Is it Lifetime Movies that’s the problem? If so, there was indeed an issue with this stream that was corrected today. If new recordings on this channel from today onward still fail to play, please private message me with details about the recording (title, date & time recorded, channel name/number), and I’ll reopen the issue.

Have a nice weekend.

LHC



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Posted by
Frequent Visitor

Message 8 of 21
1,154 Views
It's channel 835 LIFED Lifetime. It's the channel that Project Runway is on. So not Lifetime movies.

Just tried recording something & it is still not working!! Now were going on 2 weeks.
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Message 9 of 21
953 Views

I am getting the same error on my fox recordings, NBC and CBS   so it isn't specific to lifetime.

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Message 10 of 21
760 Views

I have been getting same 106000 playback error recording Project Runway on Channel 835. Is anyone at Xfinity working on this issue?

Posted by
Service Expert

Message 11 of 21
743 Views

dzmacivor wrote:

I have been getting same 106000 playback error recording Project Runway on Channel 835. Is anyone at Xfinity working on this issue?


hi, see message #7 in this thread for assistance.




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Posted by
Frequent Visitor

Message 12 of 21
991 Views
Solution
Your answer is not correct!!

It's channel 835 LIFED Lifetime. It's the channel that Project Runway is on. So not Lifetime movies.

I have been messaging ComcastLoriHC for weeks & nothing has still been done about this.
Posted by
Frequent Visitor

Message 13 of 21
719 Views
http://forums.xfinity.com/t5/user/viewprofilepage/user-id/5023195
Your answer is not correct!!

It's channel 835 LIFED Lifetime. It's the channel that Project Runway is on. So not Lifetime movies.

I have been messaging ComcastLoriHC for weeks & nothing has still been done about this.
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Message 14 of 21
695 Views

I would appreciate a response directly from ComcastLori. Same issue with all playbacks on channel  835. NOTHING to do with Lifetime Movies specifically. Today is Friday October 6 and the issue is still happening.

Posted by
Service Expert

Message 15 of 21
680 Views

dzmacivor wrote:

I would appreciate a response directly from ComcastLori. Same issue with all playbacks on channel  835. NOTHING to do with Lifetime Movies specifically. Today is Friday October 6 and the issue is still happening.


hi, I referred you to that post so that you could see the directions to sent a private message to that Comcast Official Employee.




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Message 16 of 21
610 Views
I am getting the error on live tv from a phone and a tablet...please advise
Posted by
Official Employee

Message 17 of 21
567 Views

Hi 

 

 

I don't see any completed recordings from channel 835 on your account. If you are experiencing a problem other than playing back recordings on channel 835, please do provide details about what you're experiencing so we can open a ticket for that. If the problem is indeed playback of recordings, can you record something on channel 835 so I can give something to the video delivery team to investigate?

 

LHC




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Posted by
Official Employee

Message 18 of 21
500 Views

OK! Finally found the right team to fix the problem, and it should be sorted now. (Again, this is referring to issues with Lifetime HD, not general 106000 errors). All the folks wanting to record Project Runway and play back on mobile or web should be all set. :-) 

 

LHC




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Posted by
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Message 19 of 21
485 Views
I can't play anything on live TV either. I tried Fox on Sunday and missed the Packers game. Now I am trying telemundo to watch the Mexico vs Hondurad soccer game and am unable to do so. I aldo can't put anyother channel on live/broadcast tv. Playback error 106000 appears as well. Please help
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Message 20 of 21
442 Views

I am currently on vacation in the Caribbean. Unable to access live tv to go

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Message 21 of 21
277 Views

thanks lori. my lifetime playbacks are working now.