Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,296

members

408

online

29,106

topics

Top

Pandora App on TV

New Poster

Pandora App on TV

How do I get the Pandora (or Netflix) app on my new X1 box?  When I press the Xfinity button on my remote and go to APPS it does not appear.  Following the instructions in the manual I have set it up on the web via "xfinity.com/profile" but it still does not appear on the TV.  How do I add this and the Netflix App?

 

Service Expert

Re: Pandora App on TV


DZine14U wrote:

How do I get the Pandora (or Netflix) app on my new X1 box?  When I press the Xfinity button on my remote and go to APPS it does not appear.  Following the instructions in the manual I have set it up on the web via "xfinity.com/profile" but it still does not appear on the TV.  How do I add this and the Netflix App?

 


You cannot add the Netflix APP iin the X1 system.

 

You should see the Pandora APP in the APPS section of the X1 system.  If you do not see this, you might need to call into Comcast and have your account refreshed ( ensure the proper rate codes and entitilements are present on your account ).

 

Please note that you will need Internet Service for any of the X1 APPS to work as they do not communicate on the X1 network.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Gold Problem Solver

Re: Pandora App on TV

You cannot add Netflix. The RNG 150 Companion box does not offer all of the apps including Pandora. Also, apps don't work when the box is connected to an old school standard definition TV set.

If you have an X1 DVR or Xi 3 box on an HDTV set the apps should work.
Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 2 replies
  • 1001 views
  • 0 kudos
  • 3 in conversation