Xfinity plant
Xfinity globe
Community Forum

Only Able to View 1 Episode

Frequent Visitor

Only Able to View 1 Episode

I am using the new Streaming App. I am only able to view 1 episode in the National Geographic "Six" series. All other episodes have the play button is greyed out.
On some other network shows all of of the play buttons are greyed out.
I have set my filter for watching away from home so why are the shows I want to watch away from home on TV unavailable?
Problem Solver

Re: Only Able to View 1 Episode

You answered your own question. You have the filter set to block shows that are only available at home. Change the filter!

Official Employee

Re: Only Able to View 1 Episode


cdenaro wrote:
I am using the new Streaming App. I am only able to view 1 episode in the National Geographic "Six" series. All other episodes have the play button is greyed out.
On some other network shows all of of the play buttons are greyed out.
I have set my filter for watching away from home so why are the shows I want to watch away from home on TV unavailable?

Use the Search feature to find "Six" and click "Watch" on any of the episodes. You will be presented with multiple options. If you are away from home, select the "TV Go" version. I just checked and the show "Six'" is fully available away from home.