Español
Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,245

members

1,518

online

36,028

topics

Top

No recordings option in the menu

Share
rthomlison
New Poster
‎08-28-2016 06:44 PM
‎08-28-2016 06:44 PM

No recordings option in the menu

I just installed the xfinity tv app...In the Menu...under "Saved"...The only options I have are as follows:
SAVED

For you
Downloads
Purchases

There is no "Recordings" or "Scheduled".

Help!
0 Kudos
Reply
HowAboutThisOne
Problem Solver
‎08-28-2016 07:12 PM
‎08-28-2016 07:12 PM

Re: No recordings option in the menu

You most likely need the "Cloud DVR" rate code added to your account.  See these other posts about the same thing, and follow the recommended steps.

 

Xfinity TV app not showing my DVR recordings

 

DVR recordings not showing on Xfinity TV app

0 Kudos
Reply
Your Community
Forums Policy and Guidelines
Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • ‎08-28-2016 06:44 PM
  • 581 views
  • 0 kudos
  • 2 in conversation

Popular Help Articles

Set up your remote control

Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.

Stay informed with Comcast Alerts

Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.

Accessing and setup of a Wireless Gateway

Find everything you need to know about setting up your wireless gateway.

Dashboard for XFINITY TV on the X1 Platform

Get details on weather, traffic, sports and more all from your XFINITY TV on the X1 Platform Dashboard.