Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,056

members

46

online now

1,954,716

discussions

Top

No beIN Sports (Ch. 294) in Stream TV app?

Contributor

No beIN Sports (Ch. 294) in Stream TV app?

I'm signed up to sports package. While I've ocassionally needed to use the Stream TV app, now that it's a must it appears it doesn't have beIN Sports (channel 294).

 

It shows on my computer and on my TV. I've removed all filters to no avail.

Official Employee

Re: No beIN Sports (Ch. 294) in Stream TV app?


w1ndyc1tyfan7 wrote:

I'm signed up to sports package. While I've ocassionally needed to use the Stream TV app, now that it's a must it appears it doesn't have beIN Sports (channel 294).

 

It shows on my computer and on my TV. I've removed all filters to no avail.


I checked your account and the channel is available in your lineup. If it is showing on your computer (tv.xfinity.com) then it should also be showing in the app (data comes from the same source). 

 

What platform (iOS or Android)? Have you updated to the latest version?

 

When going into the "Live TV" section, there is a "Find" option near the top of the screen. Have you typed "294" into that but still don't see the channel?

 

If all else fails, sign out of the app (from settings which looks like a gear icon) and try again. Also, thanks for confirming that you have the "Available out of home" filter turned off.  We do also have a number of beIN channels available out of home (labeled "TV Go") so you may want see if that works (e.g. Use the "Find" to search for "beIN").




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 1 reply
  • 245 views
  • 0 kudos
  • 2 in conversation