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New app

Regular Visitor

New app

Anyone else finding the new Xfinity app unusable? Freezing, buffering, "not connected to the internet" messages. 

Service Expert

Re: New app


mardunly wrote:

Anyone else finding the new Xfinity app unusable? Freezing, buffering, "not connected to the internet" messages. 


my xFinity TV app works perfectly. seems like you might have connectivity issues or too many devices using your wireless internet router or a router that is nearly frozen.




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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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Regular Visitor

Re: New app

Good for you Rustyb


Rustyben wrote:

mardunly wrote:

Anyone else finding the new Xfinity app unusable? Freezing, buffering, "not connected to the internet" messages. 


my xFinity TV app works perfectly. seems like you might have connectivity issues or too many devices using your wireless internet router or a router that is nearly frozen.



en. Since you do not have all of the information I gave to Comcast, perhaps you could stop commenting on my post. You aren't helping.

Service Expert

Re: New app


mardunly wrote:

Good for you Rustyb


Rustyben wrote:

mardunly wrote:

Anyone else finding the new Xfinity app unusable? Freezing, buffering, "not connected to the internet" messages. 


my xFinity TV app works perfectly. seems like you might have connectivity issues or too many devices using your wireless internet router or a router that is nearly frozen.



en. Since you do not have all of the information I gave to Comcast, perhaps you could stop commenting on my post. You aren't helping.


Please understand that these forums are peer-to-peer, not direct links to Comcast.  Users like yourself help each other here.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

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