Set up your remote control
Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
New to the Community? Start here.
members
online
topics
Running latest version 3.9.2.686
Some program downloads reach 100% then start over again at 0% repeatedly. Have to cancel the download.
Some program downloads get to 3 or 4% then restart at 0% repeatedly. Have to cancel the download.
When watching some downloaded shows it will suddenly jump back to the beginning for a second, then back to where it was for a second, repeatedly. No controls work to stop or recover from this error and have to cancel the app entirely.
mikelap wrote:
Running latest version 3.9.2.686
Some program downloads reach 100% then start over again at 0% repeatedly. Have to cancel the download.
Some program downloads get to 3 or 4% then restart at 0% repeatedly. Have to cancel the download.
When watching some downloaded shows it will suddenly jump back to the beginning for a second, then back to where it was for a second, repeatedly. No controls work to stop or recover from this error and have to cancel the app entirely.
on some other recent threads comcast has told us that this is a current Apple OS bug that is to be corrected with version 10.1.2 due shortly.
Rustyben wrote:
mikelap wrote:
Running latest version 3.9.2.686
Some program downloads reach 100% then start over again at 0% repeatedly. Have to cancel the download.
Some program downloads get to 3 or 4% then restart at 0% repeatedly. Have to cancel the download.
When watching some downloaded shows it will suddenly jump back to the beginning for a second, then back to where it was for a second, repeatedly. No controls work to stop or recover from this error and have to cancel the app entirely.
on some other recent threads comcast has told us that this is a current Apple OS bug that is to be corrected with version 10.1.2 due shortly.
Yes, but actually iOS 10.2 is the release that Apple fixed this in, I believe. Currently in Beta.
I was having this issue while still on IOS 9 so I thought updating to IOS 10 would resolve it, but no luck. I tried the app on my andriod phone and was not able to complete a download there either. Are you sure it is an IOS 10 issue?
Tdaniels90 wrote:
I was having this issue while still on IOS 9 so I thought updating to IOS 10 would resolve it, but no luck. I tried the app on my andriod phone and was not able to complete a download there either. Are you sure it is an IOS 10 issue?
comcast employees have a lab where they test and have confirmed a few weeks ago it was a 3rd party problem (IOS) that was to be fixed shortly (now in beta), so yes, pretty certain.
adding..
the iOS 10.2 beta is fully public and scheduled release in December. go to https://beta.apple.com/sp/betaprogram/ to get the beta and use it now.
What is a tag?
How to tag?
To add a tag:
1. Navigate to an interesting post or comment.
2. Click in the Add Tag field and type your tags (separated by commas).
3. Click Add Tag.
For more information see here: What is a tag
Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
Find everything you need to know about setting up your wireless gateway.
Get details on weather, traffic, sports and more all from your XFINITY TV on the X1 Platform Dashboard.