Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,301

members

1,499

online

29,322

topics

Top

NBC App for AppleTV (4th Gen, 10.0 iOS)

Frequent Visitor

NBC App for AppleTV (4th Gen, 10.0 iOS)

App would not allow me to initially log in without the "ERROR noAuthz" error, got logged in and now can't watch anything without the "Error noAuthz" comming up. Someone in in another forum says it's on Comcast (or cable providers) data issue. Please advise.

Service Expert

Re: NBC App for AppleTV (4th Gen, 10.0 iOS)


kburgess1974 wrote:

App would not allow me to initially log in without the "ERROR noAuthz" error, got logged in and now can't watch anything without the "Error noAuthz" comming up. Someone in in another forum says it's on Comcast (or cable providers) data issue. Please advise.


Did you try to log in to the NBC iphone/ipad/android app? I signed out of my iphone and ipad and then hit signin again. I had to select xFinity (i'm on my home WiFi network not the 'xfinitywifi' SSID) and the app logged in automatically. I loaded it on my android phone and hit 'login' and same routine (picked xFinity) and logged me in automatically).

 

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Frequent Visitor

Re: NBC App for AppleTV (4th Gen, 10.0 iOS)

I'll give it a try, thanks

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 2 replies
  • 1099 views
  • 0 kudos
  • 2 in conversation