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Mobile Apps do not recognize my Xfinity UN and PW.

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Mobile Apps do not recognize my Xfinity UN and PW.

When I try signing into mobile apps such as TNT or TBS or others, there is a error message saying there is a problemverifying my account. This happens over and over and does not allow me to sign in. What is up with that?

Service Expert

Re: Mobile Apps do not recognize my Xfinity UN and PW.


avvocato wrote:

When I try signing into mobile apps such as TNT or TBS or others, there is a error message saying there is a problemverifying my account. This happens over and over and does not allow me to sign in. What is up with that?


This forum is for the Xfinity Stream TV App.  You need to find an appropriate forum for your issue.




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Official Employee

Re: Mobile Apps do not recognize my Xfinity UN and PW.

 

Hi avvocato, I show that you credentials are active and ready to use on our end. Are you still having issues accessing your apps using your username and password? If so I can help, please try signing in online at www.comcast.com to see if you get the same error and share your results.





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