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I can not see all my recordings on the Xfinity App in my iPad or computer

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New Poster

I can not see all my recordings on the Xfinity App in my iPad or computer

I was able to see all my recordings on my Xfinity app and now only some load and some do not.

Accepted Solution

Re: I can not see all my recordings on the Xfinity App in my iPad or computer


camis24 wrote:

Yes, I can only see and play 15/40 recordings.


the cloud DVR will only have available the last 60 hours of completed recordings.

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Service Expert

Re: I can not see all my recordings on the Xfinity App in my iPad or computer


camis24 wrote:

I was able to see all my recordings on my Xfinity app and now only some load and some do not.


by load do you mean play or you can't see the older recordings (on the Cloud DVR)? the home DVR holds many more recordings than the cloud DVR which is limited and only keeps last 60 hours recorded.




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New Poster

Re: I can not see all my recordings on the Xfinity App in my iPad or computer

Yes, I can only see and play 15/40 recordings.

Service Expert

Re: I can not see all my recordings on the Xfinity App in my iPad or computer


camis24 wrote:

Yes, I can only see and play 15/40 recordings.


the cloud DVR will only have available the last 60 hours of completed recordings.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon