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Error message This Video cannot be played

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Error message This Video cannot be played

In "To Go" format on my Surface. (Recently changed to Edge Browser)

Getting error message "This video cannot be played"

Error Message 102100.33 - "Loading of specific resource has failed"

I am able to load all other "To Go" Channels except CNN?

What am I missing?

Bronze Problem Solver

Re: Error message This Video cannot be played


knair1 wrote:

In "To Go" format on my Surface. (Recently changed to Edge Browser)

Getting error message "This video cannot be played"

Error Message 102100.33 - "Loading of specific resource has failed"

I am able to load all other "To Go" Channels except CNN?

What am I missing?


CNN has been a problem lately, see here - http://forums.xfinity.com/t5/XFINITY-Stream-Website/CNN/m-p/2943085#M73002

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