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(Error TVAPP-00115)

New Poster

(Error TVAPP-00115)

Whenever I try to stream online I get the error message- (Error TVAPP-00115) 

 

This has been going on for about a week now. 

Expert

Re: (Error TVAPP-00115)


@smurik wrote:

Whenever I try to stream online I get the error message- (Error TVAPP-00115) 

 

This has been going on for about a week now. 


what device (iOS or Android) are you using to run the app? are you on your home wifi SSID (not the xfinitywifi SSID)? are you in the USA?

New Poster

Re: (Error TVAPP-00115)

I'm having the same error code

New Poster

Re: (Error TVAPP-00115)

I'm having the same issue (for nearly 2 weeks).  I'm getting that error with my macbook, and cannot access the "My Account" section of the xfinity website.

New Poster

Re: (Error TVAPP-00115)

Me too
New Poster

Re: (Error TVAPP-00115)

In the US using my computer. App doesn't work on android or apple phone.
New Poster

Re: (Error TVAPP-00115)

I can't access the my account section either! I've spoken to tech support 5 times and no one knows what the problem is or how to solve it.
New Poster

Re: (Error TVAPP-00115)

I am having the same user code issue. Any news?
New Poster

Re: (Error TVAPP-00115)

I have had the same error ever since the Xfinity shutdown 2 weeks ago. It looks like when they moved the URL, they broke something. I have called Comcast over a week ago and 'it has been escalated' but so far nobody has called me back about the issue. I usually stream Comcast, so not having that ability really makes Comcast somewhat useless. I am in the US. I have cleared my cache, rebooted my machine and tried Chrome, Firefox, and Safari. I can't get it to work on my Android phone either. I am on my home SSID.
New Poster

Re: (Error TVAPP-00115)

7/13/2018 same issue for a few weeks now

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