Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,444

members

1,336

online

28,780

topics

Top

Error 8008

Regular Visitor

Error 8008

I am receiving the above error trying to viewing downloaded content on a TV via HDMI cable. I have disabled screen recording is IOS 11 but I am still receiving this message. Is the Xfinity Stream supported on IOS 11 and if so what do you need to do to make it work.

Bronze Problem Solver

Re: Error 8008


JoeJank wrote:

I am receiving the above error trying to viewing downloaded content on a TV via HDMI cable. I have disabled screen recording is IOS 11 but I am still receiving this message. Is the Xfinity Stream supported on IOS 11 and if so what do you need to do to make it work.


Xf blocks viewing on external display/tv while using the streaming app. It is possible using streaming website on a pc.

New Poster

Re: Error 8008

Anyone else having this issue with connecting iPhone with hdmi cable to tv?
B2B767C8-072F-4457-B282-F6E35C67914D.png
Bronze Problem Solver

Re: Error 8008


ThelmaR wrote:
Anyone else having this issue with connecting iPhone with hdmi cable to tv?

Everyone who tries to connect mobile device to tv will get this error. Xf has blocked the app from streaming when any type of displaying/mirroring to an external display/tv is being used.

New Poster

Re: Error 8008

Why?
Service Expert

Re: Error 8008


Hmjpete wrote:
Why?

The recording of programming is blocked by the content protection system. and streaming of the stream app to a TV is specifically blocked for smart devices. (Roku is allowed).




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

New Poster

Re: Error 8008

One thing I did to work around this is that I looked up the show I wanted to stream, found the original channel it’s produced from, downloaded their app and logged in with my Xfinity credentials and it worked!
Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 6 replies
  • 3970 views
  • 0 kudos
  • 6 in conversation