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Downloading dvr recordings

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Downloading dvr recordings

My recordings list on my iPad Air only lists the show that we have a series recordings of and if I do manage to download a show it's gone when I go to watch it 

 

Service Expert

Re: Downloading dvr recordings


Papa5 wrote:

My recordings list on my iPad Air only lists the show that we have a series recordings of and if I do manage to download a show it's gone when I go to watch it 

 


when you download a show on a mobile device it will stay for up to 30 days then will auto return to your cloud DVR and again be available to view on any cloud DVR device as well as the home DVR.




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Official Employee

Re: Downloading dvr recordings


Rustyben wrote:

Papa5 wrote:

My recordings list on my iPad Air only lists the show that we have a series recordings of and if I do manage to download a show it's gone when I go to watch it 

 


when you download a show on a mobile device it will stay for up to 30 days then will auto return to your cloud DVR and again be available to view on any cloud DVR device as well as the home DVR.


Also, Cloud DVR only stores your most recent 60 hours of recordings while the physical DVR holds 100+ hours. If something is important to you, change the "Keep until" setting in recording options.

 

Best,
ComcastDan




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