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Downloading Tv Shows to App on iPad

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Downloading Tv Shows to App on iPad

Hi,

 

I am having a problem downloading shows to my iPad via the Xfinity TV app. It downloads from anywhere to 30-50% andt then immidiately goes back to 0. Is anyone else having this problem or figured out how to fix it?

 

Thanks

Service Expert

Re: Downloading Tv Shows to App on iPad


DameonKris wrote:

Hi,

 

I am having a problem downloading shows to my iPad via the Xfinity TV app. It downloads from anywhere to 30-50% andt then immidiately goes back to 0. Is anyone else having this problem or figured out how to fix it?

 

Thanks


have you installed the iOS version 10.2 ?




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Re: Downloading Tv Shows to App on iPad


DameonKris wrote:

Hi,

 

I am having a problem downloading shows to my iPad via the Xfinity TV app. It downloads from anywhere to 30-50% andt then immidiately goes back to 0. Is anyone else having this problem or figured out how to fix it?

 

Thanks


I was going to recommend the same thing as Rusty. There was a bug with the previous version of iOS which Apple fixed in iOS 10.2.  I'm currently downloading 10 movies for my weekend trip and working like a charm. 

 

It is still possible to experience issues when attempting to download corrupted Cloud DVR recordings but I haven't come across that yet. Sometimes the Cloud DVR can glitch but it is getting rarer, thankfully.

 

-ComcastDan




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