Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,680,944

members

65

online now

1,849,932

discussions

Back to Top

DVR to Go in Europe

Posted by
N/A
Message 1 of 4
460 Views

Can DVR to Go be used overseas?

3 REPLIES
Posted by
Official Employee

Message 2 of 4
450 Views

wrote:

Can DVR to Go be used overseas?


You can download within the USA and watch anywhere - even when offline. However, you can't stream or download while outside the USA.




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Message 3 of 4
383 Views

Last year I enjouted watching the contents of my DVR on my iPad while in Paris on the TVGo app.  Now are you saying that the new & improved Stream app will not allow the same functionality as the old app? I hope i am misunderstanding this.


ComcastDan wrote:

wrote:

Can DVR to Go be used overseas?


You can download within the USA and watch anywhere - even when offline. However, you can't stream or download while outside the USA.


 

Posted by
Service Expert

Message 4 of 4
353 Views

SherryDale wrote:

Last year I enjouted watching the contents of my DVR on my iPad while in Paris on the TVGo app.  Now are you saying that the new & improved Stream app will not allow the same functionality as the old app? I hope i am misunderstanding this.


ComcastDan wrote:

wrote:

Can DVR to Go be used overseas?


You can download within the USA and watch anywhere - even when offline. However, you can't stream or download while outside the USA. 


As ComcastDan has reported, it is not allowed per contracts with the producers/owners of the content. The Stream app is programmed with the requirements of the contracts. 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon