Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,771

members

62

online now

1,954,583

discussions

Top

Cloud recordings partial or non existent?

Frequent Visitor

Cloud recordings partial or non existent?

More and more of my recordings are not available or only showing part of a program via the app or web? When can we expect some fixes?

Service Expert

Re: Cloud recordings partial or non existent?


weaselorlando wrote:

More and more of my recordings are not available or only showing part of a program via the app or web? When can we expect some fixes?


are you by chance in the tri-state or detroit area?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Frequent Visitor

Re: Cloud recordings partial or non existent?

No, Atlanta

Service Expert

Re: Cloud recordings partial or non existent?


weaselorlando wrote:

No, Atlanta


the most often reply from Comcast on this situation is that the cloud services are still being set up to add more assets (overloaded). Not sure if that is the issue in Atlanta. 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Regular Contributor

Re: Cloud recordings partial or non existent?

Any idea when the Detroit area will be fixed for streaming?  it has been a year with responses that say its an issue in the Detroit area. - way too long

Discussion stats
  • 4 replies
  • 368 views
  • 0 kudos
  • 3 in conversation