Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,093

members

88

online now

1,952,979

discussions

Top

Cannot view local channels on X1 TV app

New Poster

Cannot view local channels on X1 TV app

For quite sometime I have been unable to view my local channels live while on my home network on any of my mobile devices.  Does anyone have any ideas?  I am a Comcast employee and am subscribed to the "platinum package" so I know it is not a subscription issue.  I have exhausted my local resources and am wondering if anyone has ever had this issue and found a fix for it.   

Service Expert

Re: Cannot view local channels on X1 TV app

Comcast employees are not permitted to post in the customer forums. You need to get with your supervisor to find out how to go about reporting your issues.

 

Locking this thread.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark a Best Answer!solution Icon

Discussion stats
  • 1 reply
  • 287 views
  • 1 kudo
  • 2 in conversation