Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,615

members

10

online now

1,954,974

discussions

Top

Access Xfinity from abroad

New Poster

Access Xfinity from abroad

llo,

 

I am frequent international traveller. can i access my xfinity's channels abroad? if yes, how? i have tried to access the channels through my ipad, but always gives me error!!

 

appreciate the feedback.

Service Expert

Re: Access Xfinity from abroad


dossra0f wrote:

llo,

 

I am frequent international traveller. can i access my xfinity's channels abroad? if yes, how? i have tried to access the channels through my ipad, but always gives me error!!

 

appreciate the feedback.


the providers of the entertainment do not allow what you desire. You can download while in usa to your device(s) and then watch off line anywhere.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Gold Problem Solver

Re: Access Xfinity from abroad


Rustyben wrote: ... the providers of the entertainment do not allow what you desire. ...

Are you sure about that? It's also possible that those rights are available, but Comcast doesn't want to pay the additional fee.

Service Expert

Re: Access Xfinity from abroad


BruceW wrote:

Rustyben wrote: ... the providers of the entertainment do not allow what you desire. ...

Are you sure about that? It's also possible that those rights are available, but Comcast doesn't want to pay the additional fee.


all access is 'granted' via contractural terms. I would not be surprised that streaming is restricted to usa only. Downloaded in USA assets are still available when travelling - no internet is needed at all.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Frequent Visitor

Re: Access Xfinity from abroad

I can confirm that access is disabled when out of the country. I spoke to a rep while traveling abroad and it was confirmed that I would be unable to download anything until I returned to the US.

 

The basic idea is that it has to do with the contracts they have in place with the content providers. You can easily create multiple email accounts under your Comcast account and give it to anyone throughout the world but this prevents them from taking advantage of it and using Xfinity Stream services.

Service Expert

Re: Access Xfinity from abroad


Giuffra316 wrote:

I can confirm that access is disabled when out of the country. I spoke to a rep while traveling abroad and it was confirmed that I would be unable to download anything until I returned to the US.

 

The basic idea is that it has to do with the contracts they have in place with the content providers. You can easily create multiple email accounts under your Comcast account and give it to anyone throughout the world but this prevents them from taking advantage of it and using Xfinity Stream services.


already downloaded assets play without any internet access at all required.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Discussion stats
  • 5 replies
  • 808 views
  • 0 kudos
  • 4 in conversation