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Mort observes "a Comcast antispy.exe error."
The anti-spyware component in the Comcast Toollbar may be defective, superseded, or damaged. I would uninstall completely the Comcast Toolbar and all of it components.
Then I'd try life without that complex.
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Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
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