Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

Posted by
  • The Community would like to Welcome you!

Member Since: ‎08-26-2011
Posts: 1

Secure backup and share

Secure backup and share has an x in the tray and does not backup my files when I click on it

it say setup incomplete I cannot continue with setup any suggestions

Posted by
Security Expert

Member Since: ‎10-28-2003
Posts: 5,883

Re: Secure backup and share

See if you can get any info out of this link to help you:



A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

Posted by
Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 10,355

Re: Secure backup and share

If you haven't already, try rebooting your system. If that doesn't fix it, uninstall/reinstall in the only other option I can think of.