Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now



Norton PIN for use with Bootable Recovery Tool

Posted by
Member Since: ‎11-14-2010
Posts: 2
Message 1 of 2 (2,407 Views)

Norton PIN for use with Bootable Recovery Tool

I have downloaded the Norton Bootable Recovery tool and have attempted to run it.  It says that if I obtained Norton from my ISP I can use the Bootable Recovery Tool as long as I have the PIN for it.  Unfortunately, I don't know what the PIN is.  Anyone know where I can find the PIN to enter when I attempt to use the Norton Bootable Recovery Tool?


Posted by
Security Expert

Member Since: ‎10-28-2003
Posts: 6,145
Message 2 of 2 (2,403 Views)

Re: Norton PIN for use with Bootable Recovery Tool

Your PIN number is stored in Norton Security_PIN.txt in the following location:

In Windows 7 or Windows Vista: C:\Users\username\Documents\Symantec\ Noprtopn Security_PIN.txt

In Windows XP: C:\Documents and Settings\\My Documents\Symantec\Norton Security_PIN.txt


I'm not sure where it is in Wndoews 8 - but I wold imagine in a similar locaton.


Let us know if this helps.


BTW, I am glad to see you got the correct Bootable Recovery Tool - for the ISP product.

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'