Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,383,809

members

36

online now

1,614,574

discussions

Norton Firewall

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎03-29-2012
Posts: 2
Message 1 of 5 (1,195 Views)

Norton Firewall

I installed a Norton product, it says Norton firewall when it comes up, which is totally obnoxious. It pops up warnings and interrupts what I am doing when on certain apps, one message after another. I have tried to uninstall it, but cannot find it on my hard drive. It seems to have hidden itself somewhere. I recently got a new computer and it seems to have gotten transferred to that computer as well. I've went to the Norton site and tried to find directions for getting rid of it, but they say to locate it on my computer and I can't. I have an older iMac with out the pentium and a new one running lion. Please help me to get this monster off my computers. Thanks.
4 REPLIES
Posted by
Edited on
‎03-29-2012 01:30 PM

Problem Solver

Member Since: ‎03-06-2011
Posts: 1,571
Message 2 of 5 (1,190 Views)

Re: Norton Firewall

[ Edited ]
Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎03-29-2012
Posts: 2
Message 3 of 5 (1,134 Views)

Re: Norton Firewall

HUFhd, Thanks so much for the link. I've got both of my computers exorcised of this beast with no problems. Now if I can just get Comcast to stop sending me those bot messages. At least I know now to ignore them.
Posted by
Problem Solver

Member Since: ‎03-06-2011
Posts: 1,571
Message 4 of 5 (1,131 Views)

Re: Norton Firewall

  I would still check into why your getting those Bot messages from Comcast . I run Net Monitor Side Kick lets me see All incomming and outgoing activity from my Network . Check with one of the security experts here just in case .                                       

 

 

                            Glad i could help Smiley Happy

Posted by
Security Expert

Member Since: ‎11-01-2005
Posts: 3,022
Message 5 of 5 (1,110 Views)

Re: Norton Firewall

The bot net messages are valid. The data stream from your modem is triggering the detects.  To obtain more information about the detects go here: https://amibotted.comcast.net/

 

I would also suggest going here: http://dns-ok.us/ 

 

 

Post back with information about the detects.

 



"Once I talked to the inmates of an insane asylum in Hartford. I have talked to idiots a thousand times, but only once to the insane..."
Mark Twain

Microsoft MVP, Consumer Security, 2005-2015
-->