Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,440,826

members

25

online now

1,668,647

discussions

Is there a fix for this error message?

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎03-11-2009
Posts: 1
Message 1 of 7 (1,828 Views)

Is there a fix for this error message?

Is there a fix for this error message that shows on shutdown?

 

Access violation at address 00423b70 in module' comcastAntiSpy.exe 'write of address 0000000d

6 REPLIES
Posted by
Email Expert

Member Since: ‎04-27-2004
Posts: 18,242
Message 2 of 7 (1,807 Views)

Re: Is there a fix for this error message?

Uninstall the Comcast Toolbar, perhaps?
Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎08-16-2011
Posts: 2
Message 3 of 7 (1,693 Views)

Re: Is there a fix for this error message?

I am having that same problem. There is nothing to uninstall from comcast. I am trying to contact comcast but can't seem to find the link anywhere either. Any update on this problem?

Posted by
Security Expert

Member Since: ‎10-28-2003
Posts: 6,115
Message 4 of 7 (1,687 Views)

Re: Is there a fix for this error message?

Comcast antispyware is a part of the Comcast toolbar. If you installed the toolbar, antispyware automatically got installed.

 

You can uninstall the antispyware portion. In add remove programs, look for CA Pest Patrol Real Time Protection to get rid of it.

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎08-16-2011
Posts: 2
Message 5 of 7 (1,684 Views)

Re: Is there a fix for this error message?

I've search for each word indepently in the uninstall but its coming up with nothing. The exact error message is:

 

Access violation at address 00423B70 in module 'ComcastAntiSpy.exe'. Write of address 0000000D

 

I've tried to search for all that was said above, and comcast, and anti, and antispy, even spy. Nothing came up.

Posted by
Security Expert

Member Since: ‎10-28-2003
Posts: 6,115
Message 6 of 7 (1,677 Views)

Re: Is there a fix for this error message?

@36killer,

 

If you go to Control Panel>add/remove programs (Programs & Features) > and look for CA Pest Patrol Real Time Protection and uninstall, it should correct your error.

 

If that don't work, go to Google and enter "Access violation at address 00423B70 in module 'ComcastAntiSpy.exe'. Write of address 0000000D" into the search for - it'll give you plenty of options.

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎07-18-2012
Posts: 1
Message 7 of 7 (1,076 Views)

Re: Is there a fix for this error message?


chavezemail wrote:

Is there a fix for this error message that shows on shutdown?

 

Access violation at address 00423b70 in module' comcastAntiSpy.exe 'write of address 0000000d