Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,428,883

members

28

online now

1,657,148

discussions

INSTALL NORTON W/O CONSTANT GUARD

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎08-23-2011
Posts: 1
Message 1 of 5 (7,330 Views)

INSTALL NORTON W/O CONSTANT GUARD

Constant Guard was making us miserable.  Found out from Norton/Comcast tech how to install Norton alone.  Go to www.xfinty.com/norton a Constant Guard pop-up will appear choose "no thanks" as the option.  Download instructions for Norton will appear.  After Norton finishes action restart computer.  Norton has been uninstalled to reinstall go back to www.xfinity.com/norton and click on "no thanks" again.  Norton will download (again) and install itself.  Redundant, I know.  Restart computer again.  Norton is installed. It will activate on "live update". 

 

note:  Norton toolbar not working w/ Firefox 6 they are working on a patch which will be in "live update" soon (they hope"

 

There is another post in the forum on how to Uninstall Constant Guard by someone else FYI

4 REPLIES
Posted by
Security Expert

Member Since: ‎10-28-2003
Posts: 6,092
Message 2 of 5 (7,328 Views)

Re: INSTALL NORTON W/O CONSTANT GUARD

MollyLou - do you have a question  or just making a statement?

 

FWIW, Norton Security Suite from Comcast (xfinity) has been updated to run with FF6

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎08-29-2011
Posts: 1
Message 3 of 5 (7,080 Views)

Re: INSTALL NORTON W/O CONSTANT GUARD

THANK YOU, MollyLou!!!!!!!  My computer became so jacked up as a result of installing Constant Guard that I had to reboot it and start over again.  It is a good program, in theory.  However, it caused IE to constantly crash and it slowed everything else down to an absolute crawl.  I will try this to just have Norton.

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎01-19-2013
Posts: 1
Message 4 of 5 (5,374 Views)

Re: INSTALL NORTON W/O CONSTANT GUARD


MollyLou wrote:

Constant Guard was making us miserable.  Found out from Norton/Comcast tech how to install Norton alone.  Go to www.xfinty.com/norton a Constant Guard pop-up will appear choose "no thanks" as the option.  Download instructions for Norton will appear.  After Norton finishes action restart computer.  Norton has been uninstalled to reinstall go back to www.xfinity.com/norton and click on "no thanks" again.  Norton will download (again) and install itself.  Redundant, I know.  Restart computer again.  Norton is installed. It will activate on "live update". 

 

note:  Norton toolbar not working w/ Firefox 6 they are working on a patch which will be in "live update" soon (they hope"

 

There is another post in the forum on how to Uninstall Constant Guard by someone else FYI


 

Posted by
Security Expert

Member Since: ‎10-28-2003
Posts: 6,092
Message 5 of 5 (5,349 Views)

Re: INSTALL NORTON W/O CONSTANT GUARD

The instructions to initially install Norton Security Suite, are located in the following link:

 

http://forums.comcast.com/t5/Security-and-Anti-Virus/How-to-Initially-Install-Norton-Security-Suite/...

 

It only needs to be installed once, and LiveUpdate needs to be run (rebooting when when requested) until LIveUpdate responds "no updates found".

 

The Norton Toolbar will not function on Firefox 6, any version older than version 15 is not supported.  You must go into Firefox and update it in order to get the Norton Toolbar after all the LiveUpdates are received, Up top Firefox 18.0.1 will be supported.

 

Let us know if you have any questolns.

A veteran - whether active duty, retired, national guard, or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to The 'United States of America', for an amount of 'up to and including my life.'