Welcome to Comcast Help & Support Forums
You can contribute an answer or post a question.
Reply
Posted by
Regular Contributor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.
  • On your way! Congrats on Posting 10 topics!



Member Since: ‎07-22-2006
Posts: 112

Email from Xfinity : Constant Guard Alert

I recently got an email from comcast@f-secure.com ; the heading starts with Constant Guard Alert and goes on to read :

 

Dear XFINITY Customers, please read this entire message - In an effort to improve our customers' experience , Comcast has been reviewing some user accounts and sending e-mails that direct customers to an :

Account Reconciliation

 

We appreciate your prompt attention to this important security notice .

 

Question : Does anyone know what this is about ? Is it a legitimate notice from Comcast or an attempt by some outside party to get personal information .

 

Posted by
Gold Problem Solver



Member Since: ‎12-03-2007
Posts: 9,782

Re: Email from Xfinity : Constant Guard Alert

It's a phishing email, an attempt to steal login and account information.

Please see http://forums.comcast.com/t5/Security-and-Anti-Virus/Comcast-Email-Phish-or-Legit-How-to-Tell-and-ru... for more information about identifying and reporting phishing emails.

Examples of recent phishing messages can be found at http://xfinity.comcast.net/constantguard/Alerts/ under "Top Phishing Scams".

Posted by
Regular Contributor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • Great Job! Your reply has been accepted. Thank you for helping and Congrats on your 1st Solution.
  • On your way! Congrats on Posting 10 topics!



Member Since: ‎07-22-2006
Posts: 112

Re: Email from Xfinity : Constant Guard Alert

thanks Bruce , that's what I thought ! thanks for the info

Posted by
Gold Problem Solver



Member Since: ‎12-03-2007
Posts: 9,782

Re: Email from Xfinity : Constant Guard Alert

Welcome. Good job not posting the link -- it's amazing how many people do!